Not unless requested (added cost of $20, includes shipping). When the order is confirmed by RJFSOFT, a key is e-mailed to the customer to unlock the demo. Usually the key is created the same day order is made. The customer can save as many copies of the software and key (to CD/DVD) as they like.
Are there monthly/yearly fees for email/phone support?
There is NO cost for support. If a fee is implemented in the future, existing customers would be grandfathered and not pay support fees.
Do you charge current customers for new versions?
No.
Do I need to purchase another license if installing onto a second computer?
No, not if installing at the same shop. You only need to purchase another license if opening another store.
Your price seems very reasonable, but are there any mandatory future fees?
No.
Is ConsignmentTill Windows 7 (64 bit) compatible?
Yes. ConsignmentTill is also compatible with Win XP and Vista (32/64 bit).
What computer setup do you recommend?
Windows 7 with 4 GB of RAM. If you want multiple POS tills (networked computers), the computer that "hosts" the database should have more RAM (networked computers can stay at 4 GB)
1-2 networked: 6 to 8 GB on host computer
3+ networked: 8 GB (or more) on host computer
This is just a rough guide, it really depends on how busy your shop is.
What hardware can you use with ConsignmentTill?
- Barcode Scanner
- Zebra Barcode Printers (EPL2 and ZPL2 commands)
- Receipt Printer (Epson TM-T88 or compatible)
- Electronic Cash Drawer (must be Epson compatible)
- Pole Display (Epson commands)
- Touch Screen Monitor
- Standard printer (for reports, contracts, letters, laser checks, and receipts)
Is a Touch Screen Monitor required to run your software?
Not at all, although the main POS window does have large buttons so a touch screen can be used.
Which Zebra Barcode Printer do you recommend, and why?
Zebra GK420d.
- Direct Thermal (no ribbons to purchase)
- Print up to 4 inch wide tags
- Supports ZPL2 commands (more fonts to choose from)
- USB interface
We are concerned about shipping (hardware) as you're in Canada and we're in the US. Will we have any issues with customs (e.g., hold-ups or high import taxes/duties)?
No. Hardware is shipped from a major US distributor.
How long does it take to receive hardware shipments?
Typically, 3-4 days. Tracking numbers are e-mailed to customer.
Can you use a regular laser printer to print bar codes?
Yes, but you are limited to a couple label designs. If you want full control over tag size and design, then you should purchase a Zebra barcode printer.
Does ConsignmentTill handle "buy outright" items?
Yes, you can add suppliers just like consignors. When adding items under a supplier, you're able to enter a cost for each item.
Can I export data for importing into QuickBooks?
Yes, ConsignmentTill includes a QuickBooks Export feature that creates three Excel files. Please read documentation within QuickBooks on how to import Excel data files.
How can I discount items at POS?
- Automatic discount for select customers
- Automatic discount if item "on floor" for X number of days
- Discount by a currency value or percent (an individual item or all items in order)
Do you offer a feature for consignors to view there sales online?
If you subscribe to the Remote Backup service (yearly fee), then yes, consignors can view there sales online (via login web page).
Can I process credit cards through your software?
ConsignmentTill does have the ability to open a Virtual Terminal (internet required) to process credit cards (swiped or keyed entry). The Virtual Terminal is run by a third party processing company, so you will need a merchant account them. Please contact support for more info.
Do I need Internet access for ConsignmentTill to work?
No, only if you want to use these features within ConsignmentTill:
- E-mail consignors/suppliers/customers
- Receive tips/info via integrated web window
- Virtual Terminal access for processing credit cards
Can you have several computers running ConsignmentTill and accessing the same database?
Yes. If you have the computers connected via a local area network (LAN), you can set each ConsignmentTill to access the same database. The host (server) computer may require more RAM for each computer accessing the database.
Can consignors use their banked money to buy products in my shop?
Yes, ConsignmentTill you can charge purchases to a consignor's account.
Does ConsignmentTill limit the number of consignors, or items you can enter/have?
No.
Can you transfer my existing data (from a different program) into your software?
ConsignmentTill does include an import feature using Excel Files. You will need to insert your existing data into Excel Templates created by ConsignmentTill. RJFSOFT does not offer support in extracting your existing data, but a third party company (The Computer Peeps) may be able to help. Contact support for more info.
Does ConsignmentTill calculate payouts to consignors?
Yes, you can payout consignors individually or do a batch payout. A report and laser check can also be printed when settling.
Does ConsignmentTill include a feature for layaways?
Yes.
Does ConsignmentTill print reports?
Yes, there are many reports (including settlement reports) available to be viewed, exported, and printed.
Is there a manual for ConsignmentTill?
Yes, download the demo and go to menu HELP > CONTENTS.
Can ConsignmentTill print laser checks when settling with consignors?
Yes. You will need QuickBooks "Standard" style (3 checks per page).
I did some more "test driving" with your software -- and did more comparing with other programs out there. Yours has the best "feel" of any that I've seen.
